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In Fall 2001, one of the world's leading logistics services providers, asked InterWorks to design and build a web-based digital dashboard solution. The idea was to put in their customers' hands all the information required to track their use of the provider's services. Information about the number of shipments, their value, the on-time performance and average delivery time would be available in easy-to-read graphs. All information would be available for download for import into MS Excel. Powerful filters would allow for sifting shipment information on the basis of region, origin, destination and date. InterWorks designed, built and delivered version 1.0 in 60 days. From monthly aggregations to single shipment details, the provider's top customers now have up-to-the-minute information on the level and performance of their shipping activity. |
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| The principal remedy for the Paradox of Excellence is to provide your customers with continuing reinforcement of the value you deliver. Solutions derived from our InSite architecture meet that challenge! | ||||
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The immediate enthusiastic acceptance by such customers as IBM, Dell, Western Digital, Alcatel and Nokia confirmed Value Reinforcement Solutions as a powerful customer retention tool. This led our client in early 2002 to ask InterWorks to develop a second Digital Dashboard for their Customs Brokerage business. Using the InterWorks' InSite architecture as a foundation, InterWorks delivered the new custom solution in 45 days. On budget. Now two lines of business are supported with digital dashboards designed and built by InterWorks. Get more details here. |
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| Copyright © 2006 InterWorks Software Incorporated - All Rights Reserved. |